Was nice to be able to pay
A pre-paid monthly fee without having to have a yearly subscription devices Everett and long life. Handsome technical difficulties with SIM card the first month was having to reset it and eject SIM card and replace it and replace it in order to get device to work this happened about every other day or so lost about a week and a half of tracking due to tracker on the vehicle that was out of state.
Started off great then in the last year there products turn to shit ordered a brand new tracker never could get it activated wound up returning it tried to activate my old one it never could get a signal...going with a more reliable track
pls contact our customer service for a new replacement with new sim cards.
it is possible the tracker you ordered one year ago used the global tmobile simcard, which we discontinued to use due to tmobile netowork limitation..
sorry for this.
Overall a great product, I recommend buying it.